The rule of service: softenThis week we had a brilliant conversation with Erica Newell, on customer satisfaction. We’ve been talking a lot about how to increase sales…May 14, 2021May 14, 2021
It is NEVER about more marketingSpeaking is one of my favorite activities, and I have been booking more keynote speeches on all things marketing.Apr 16, 2021Apr 16, 2021
A Different Journey Is Not A FailureLast week, I had a procedure and it was supposed to be outpatient, just a day surgery. As I looked at the clock 12 hours after going under…Apr 7, 2021Apr 7, 2021
YOU ARE NOT UNDISCIPLINEDAs we close out Q1, do you remember what you set out to do in January of this year? Have you met the goals that you set for Q1? Are you on…Apr 2, 2021Apr 2, 2021
You Don’t Always Have To Start OverOne of our superpower’s is seeing the possibility in companies, campaigns and leaders.Mar 3, 2021Mar 3, 2021
What is YOUR goal for 2021?What is YOUR goal for 2021? The exercise of setting goals is one of my favorite activities, and one reason that dawn of a new year or…Feb 18, 2021Feb 18, 2021
Do You Agree That Stories Matter?I was reminded recently of how powerful stories are. A story can inspire, entertain or even teach.Feb 5, 2021Feb 5, 2021
Only Three Things Ever Matter In Marketing And Here Is WhyEvery business is different.Jan 15, 2021Jan 15, 2021
There Is Always A WinWe are closing in on a year for the record books. And you probably have mixed emotions, like most of us do.Dec 30, 2020Dec 30, 2020
One Of The Biggest Challenges For Purpose-Driven FoundersI always see founders in purpose-driven organizations as a bit more intrinsically motivated.Dec 18, 2020Dec 18, 2020
Dreaming of TSAOver the past four years, as I weathered some huge changes in my life and health, one thing ALWAYS brought me joy — the thrill of travel.Dec 16, 2020Dec 16, 2020
The #1 Mistake I Made Going From Full Time Employee To EntrepreneurJust the other day, someone asked me what “results” are for my clients. In thinking about it, I asked myself which clients get huge, like…Dec 11, 2020Dec 11, 2020
Finding Joy In Different ThingsMy littlest said last night…I’m tired of waking up and doing the same thing every day.Dec 9, 2020Dec 9, 2020
3 Things Every Founder Should Consider Before Adding to the TeamLike any growing business, you’ve realized quickly that you can not do it all. So you have arrived at this place of expansion that most of…Dec 4, 2020Dec 4, 2020
Compliments Get You EverywhereSomeone asked me about my “love language” recently. No surprise, it is “words of affirmation”.Dec 2, 2020Dec 2, 2020