The rule of service: softenThis week we had a brilliant conversation with Erica Newell, on customer satisfaction. We’ve been talking a lot about how to increase sales…May 14, 2021May 14, 2021
It is NEVER about more marketingSpeaking is one of my favorite activities, and I have been booking more keynote speeches on all things marketing.Apr 16, 2021Apr 16, 2021
A Different Journey Is Not A FailureLast week, I had a procedure and it was supposed to be outpatient, just a day surgery. As I looked at the clock 12 hours after going under…Apr 7, 2021Apr 7, 2021
YOU ARE NOT UNDISCIPLINEDAs we close out Q1, do you remember what you set out to do in January of this year? Have you met the goals that you set for Q1? Are you on…Apr 2, 2021Apr 2, 2021
You Don’t Always Have To Start OverOne of our superpower’s is seeing the possibility in companies, campaigns and leaders.Mar 3, 2021Mar 3, 2021
What is YOUR goal for 2021?What is YOUR goal for 2021? The exercise of setting goals is one of my favorite activities, and one reason that dawn of a new year or…Feb 18, 2021Feb 18, 2021
Do You Agree That Stories Matter?I was reminded recently of how powerful stories are. A story can inspire, entertain or even teach.Feb 5, 2021Feb 5, 2021
